Computing and Information Services

Cable Television - Campus TeleVideo (CTV)

Announcement:

As of 10/02/2008 Furman University will be using Campus TeleVideo (CTV) for residential and academic cable needs. Students that have contracted additional services from Charter Communications need to contact Charter to end these services. Charter Communication services will not function with the new cable provider.

Furman's Cable Lineup

Troubleshoot your cable connection:

We apologize for any inconvenience that you may be experiencing with your Campus TeleVideo connection. Before submitting a service order, please troubleshoot the problem.

PROBLEM	TROUBLESHOOT
You are not receiving channels 80 or higher.	Furman's line-up does not offer these channels.
You are receiving poor reception.	Try adjusting the cable cord or try a new cord.
You are only receiving a few channels.	Your TV is probably not set for cable, rather for antenna. Go to the menu on your TV and set your TV to cable.
Problem not listed above	Contact the Help Desk x3277

Contact the Help Desk:

By Phone: 864.294.3277
By Email: help.desk@furman.edu
Submit Online Request: Contact Us

FAQs:

Is it possible for students to purchase additional services for their rooms?

No, it is not possible to purchase additional services.

Can I keep my additional Charter Communication services?

No, your additional Charter Communication services will not work with the new cable provider.