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Faculty/Staff Communication Resource Training

Resources

• Furman's Communication Resources

Telephone/Telecommunication Systems

• Dialing Protocols
• Frequently Used Calling Features
• Telephone Etiquette
  • Furman Facts You Should Know
  • Telephone Scenarios For Discussion-What's Wrong With This Picture?
• Frequently Dialed Numbers

Voice Messaging

• Voice Messaging Overview
• Accessing Your Voice Mailbox
  • Logging In
  • Changing Your Password
  • Recording External, Internal and Temporary Greetings
  • Playing Your Messages
  • Replying to Messages
  • Calling the Sender
  • Express Messaging
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  • Checking and Editing Your Messages
  • Distribution List
• Voice Messaging at a Glance

Computer Network

• Resource Overview *Enter your FirstClass username and password to view this link.*
• Passwords, Passwords...

Electronic Mail

• Electronic Mail Overview
• Electronic Mail Etiquette